Having a dedicated Epicor® System Admin for your business is mission- critical and we want to help you keep your system running! Hiring an outside administrator has a ton of benefits, including 100% reliability, no need to worry about staff turnover, and you can problem solve without additional overhead or time commitments.

At PracticalTek:

Our focus on Epicor® System Administration services is to provide you with the best, highest quality help in all areas that pertain to the Epicor® System Admin
We have extensive knowledge system administration and are excited to offer our expertise to you
We support Vantage® 8, Epicor® 9 and Epicor® 10

Our Skills & Experience

Installation of the app server framework
Load balancing
Adding an app server
SSRS setup
Epicor Web Access Setup/Configuration
IIS Manager Config/setup
Windows 2008 server experience/ Diagnostics
Windows 2012 server experience/Diagnostics
Multi-company direct server process setup/config/Diagnostics
Epicor® Administration Console Setup/Config/Diagnostics
SQL server management console
Installing and setting up Epicor® module licenses
Setting up and configuring ODBC connections/Diagnostics
Setting up and configuring OpenEdge/progress/Diagnostics
Refreshing of your Epicor® databases from one environment to another
Setting up and configuring Advanced Print Management/Diagnostics
Setting up and configuring Insite Manifest/Diagnostics
Help and training for System Agent, System Monitor, User Security, User Security Groups.
Service connect setup/configuration/Diagnostics
System performance analysis and forensics – slow system? We can identify the bottleneck and eliminate the slowness
Epicor® Social Setup/Configuration/Diagnostics
Epicor® searches, setup, Configuration
Help with setting up Tablets for shop use
Help setting up Backups of Databases
Diagnostics for Epicor® Reports not working, Hung processes, out of memory errors etc.
RF infrastructure setup

We offer a basic Epicor® System Admin Training course covering…

Special administration
OpenEdge maintenance
SQL maintenance
Security maintenance for: field, process and menus. Users and group maintenance

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“So far Jim and a group from PTS have come in to do a CRP/training session for two days that was extremely helpful. They have also developed and installed a customized program to assist in automated Order Entry and processing, shipment entry and processing, and have developed customized SSRS reports. They have always addressed our concerns in a timely manner, and are very conscientious about costs, and very detailed in their work.

I definitely recommend PTS as a partner for Epicor® technical services and continue to use them. I only wish I had found them sooner. I will continue to go to them for enhancements, training and consulting as there is no doubt they will help us maximize our investment and minimize our time spent implementing various Epicor® solutions.”

— Unique Sports Products, Inc. • Sporting Goods Industry

“We were looking for some good Epicor® E9 expertise to help us in streamlining our E9 implementation and better align our business processes with E9 where practical.

Practical Technology Solutions (PTS) brought both business process background and E9 application knowledge to the table in a very affordable package. PTS helped us with both High level advice as well as detailed implementation assistance and outright programming assistance to develop and test customization’s and reports. Their knowledge of reporting tools such as Crystal Reports and the database schema is excellent. While working with PTS recently, our consultant is responsive, always with a friendly, professional attitude. He has provided insight and demonstrated a high level of technical skill. We have assigned projects of various degrees of complexities with PTS and generally, have received a response in a timely manner. We would recommend PTS as a solution in assisting with ERP business challenges.”

— Fenner Dunlop Americas • Mining Industry

Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP
challenges.

— Stanley Machining & Tool • Steel Machining Industry